Legal
Meet Arna — Privacy Policy
Meet Arna is an AI companion app. This policy explains exactly what data the app handles and where it goes. The short version: your connections and memories live on your phone; your conversation text passes through our server to AI providers to generate her replies; we don’t sell data and we don’t run ads.
What stays on your phone
- Her memory of you (facts you share in conversation, your name) — stored only on your device. You can view and delete any memory in the app (“Her memory of you”).
- Google Calendar access — after you connect, tokens stay on your device; if closed-app calendar reminders are active, our server also holds your calendar refresh token solely for those reminders (deleted when you disconnect). The app reads your next 48 hours (and, if you granted it, adds or moves events you ask for) directly from your phone to Google. Beyond those reminder checks, your calendar contents are never sent to us.
- Spotify and Philips Hue — connection tokens stay on your device; commands go directly from your phone to Spotify/Hue.
- Photos you attach and drawings she makes — processed on-device and/or via your own configured image provider key; not stored by us.
- Dialogue history and settings — on your device; deletable in-app.
What passes through our server (api.meetarna.com)
To generate Arna’s replies and voice, the app sends through our Cloudflare-hosted backend:
- Your message text and her reply context — forwarded to our AI providers (DeepSeek and OpenAI) to produce her response. We do not use this content to train models. Providers process it under their own terms: DeepSeek may process and store data on servers in China and its terms permit using inputs to improve its services — please don’t tell Arna anything you wouldn’t want processed there. Prefer full control? Add your own AI provider key in Settings → Her brain and your conversations go directly from your phone to the provider you chose, bypassing our servers entirely.
- Her reply text — forwarded to ElevenLabs to synthesize her premium voice (the free standard voice is generated on your device).
- Calendar reminders that reach a closed app: if you link Google Calendar, our server stores your calendar refresh token and this device’s push token so it can send you a “coming up” notification even when the app isn’t running. The token is used only to read upcoming events for those reminders, and both are deleted when you disconnect Calendar (or revoke access in your Google Account).
- We keep operational counters (rate limiting, voice-credit allowances) keyed to a device identifier — not your name or account.
- Reports: if you flag one of her replies as inappropriate, the flagged text is sent to us and kept up to 90 days solely for review and safety improvements.
What we don’t do
- No ads, no sale of personal data, no data brokers.
- No account required; we hold no profile of you.
- No access to your contacts, location, SMS, or files beyond what you attach.
Permissions the app asks for
- Microphone — talking to Arna by voice; audio is transcribed on-device.
- Camera — only when you use the camera features (showing her something, scanning a pairing code).
- Notifications — calendar reminders you asked her to give.
Optional desktop connection
An early feature lets you pair the app with the upcoming Arna desktop app over your own home network. That link is device-to-device in your home; nothing about it passes through our servers.
Children
Meet Arna is not directed at children under 13 and should not be used by them.
Changes
We’ll update this page when the policy changes; material changes will be noted in the app’s release notes.
Your choices
Disconnect any service (Calendar, Spotify, Hue) in settings at any time — tokens are deleted from the device. Delete memories individually in-app, or uninstall the app to remove all on-device data. To revoke Google Calendar access account-side: myaccount.google.com/permissions. Questions or data requests: info@classroompanda.com.